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At Grace Look Company, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our ecommerce website.

1. Information We Collect:

  • Personal Information: When you create an account, make a purchase, or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Usage Information: We may collect information about your interactions with our website, including your browsing history, pages visited, and products viewed.
  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
  • To Improve Our Services: We may use your information to analyze trends, track user interactions, and improve the functionality and user experience of our website.
  • To Communicate with You: We may use your contact information to send you updates about your orders, respond to your inquiries, and provide you with information about our products and promotions.

3. Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering orders.
  • Legal Compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

  • Account Information: You may review and update your account information at any time by logging into your account settings.
  • Marketing Communications: You may opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

6. Children’s Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have collected information from a child under the age of 13, please contact us immediately.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@gracelook.co.uk.

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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